Free users receive 25 credits daily. Each image on the free standard model costs 1 credit, so you can generate up to 25 images per day. Credits reset automatically at midnight UTC.

Wait until the next day for your daily free credits to reset, or upgrade to a subscription plan for more credits. Pro includes 4,000 credits/month and Ultra includes 10,000.

Free daily credits expire at the end of each day (midnight UTC). Subscription credits refresh to your plan's full allowance at the start of each billing cycle (your monthly renewal date) and do not roll over. Top-up credits are valid for 6 months from the date of purchase.

After logging in, your current credit balance is shown in the toolbar at the bottom of the Generate page. You can also view a detailed breakdown in your Profile.

AI generation involves some randomness. Try: 1) making your prompt more specific and detailed; 2) regenerating a few times; 3) checking the Prompt Tips page for optimization ideas.

English prompts generally produce the best results across all models. The FLUX series models are optimized for English. If you prefer writing in your native language, try mixing in English style keywords for better output.

Free plan images are for personal, non-commercial use only. Pro and Ultra plans include a commercial license for all generated content.

All generated images are automatically saved to Profile → My Works, where you can view, download, and manage them anytime.

Video generation typically takes 1–5 minutes (the first run of the day may be slower). You can switch to other pages while waiting — the result will be ready when you return.

Most plans generate 5-second clips. The Ultra plan produces cinematic 1080p videos and lets you choose 5 or 10 seconds.

Please provide a publicly accessible image URL. Clearer, higher-resolution images tend to produce better results.

If generation fails due to a system error, no credits are deducted. However, if the video is generated successfully but the result doesn't meet your expectations, the credits consumed are not refunded.

Yes, you can cancel anytime. After cancellation, your plan benefits remain active until the end of the current billing period, and unused credits are not affected.

When you upgrade, your subscription credits are immediately topped up to the new plan's full monthly allowance — for example, upgrading from Pro to Ultra sets your subscription balance to 10,000 credits (it replaces your current cycle's subscription credits rather than adding to them). Your top-up credits are not affected. Your renewal date stays the same, and the next renewal onward bills at the new plan's price.

Checkout is handled securely by Creem, our Merchant of Record. You can pay by credit/debit card, and applicable taxes are calculated automatically.

Because credits and access are delivered to your account the moment you pay, we handle refunds individually rather than as automatic returns. If you run into a billing error or another problem, email support@mypixelmind.com with your order ID and we'll review it and do our best to help — usually within a few business days. See the Terms of Service for details.